This policy clearly explains how your personal information is collected, used, and kept secure — from the moment you register with HL77 through every transaction you make.
HL77 understands that people have a lot of questions about sharing personal information online. We want you to know exactly what data we collect, how we use it, and how we keep it safe. This policy is written in plain, straightforward English — not dense legal language — so everyone can easily understand it.
HL77 only collects information that is genuinely necessary to provide its services. Collecting data beyond what is needed goes against our policy.
Collected at registration:
What is collected during identity verification (KYC):
Automatically collected data:
Financial information:
Data collected is used only for its stated purpose. HL77 never uses member data for unnecessary or unauthorised purposes.
HL77 analyses member preferences and gaming habits to deliver a personalised experience — such as surfacing matches you care about or offering relevant bonuses. This analysis is used solely for internal purposes and is never shared with third parties.
To promote responsible gaming, HL77 automatically monitors members' gaming behavior. If a member's gaming pattern appears problematic, a support offer may be sent.
HL77 stores member data within an internationally certified security infrastructure. Servers are located in the Asia-Pacific region and operate under 24/7 security monitoring.
Technical security measures:
How long data is retained:
HL77 never sells members' personal data or shares it with third parties for advertising purposes. However, limited data sharing is required in certain specific circumstances.
Circumstances in which data may be shared:
HL77 has a separate Data Processing Agreement in place with each third-party service provider. These agreements ensure that providers comply with HL77's privacy standards and do not use your data for any other purpose.
In the event of a business merger or acquisition, member data may be transferred to the new owner — however, members will be notified in advance and this Privacy Policy will remain in effect.
The HL77 website and mobile app use cookies and similar technologies to enhance your browsing experience.
Analytics and preference cookies can be disabled from your browser settings. However, disabling essential and security cookies may prevent the platform from functioning properly.
HL77 does not use tracking cookies from third-party advertising networks. The tools used for website analytics are hosted on HL77's own servers, not on third-party servers.
Every HL77 member has fundamental rights over their own data. We respect these rights in full.
To exercise any of your rights Help Center Contact us or directly support@hl77.asiaEmail us at. Your request will be processed after identity verification.
HL77 is strictly for adults. Our services are not intended for anyone under the age of 18, and we do not knowingly collect data from minors.
Age is verified at registration. Documents submitted during the KYC process confirm that the member is over 18. If an underage account is identified, it is closed immediately and any collected data is deleted.
HL77 may update this Privacy Policy from time to time, typically due to technical changes, the addition of new services, or legal requirements.
If any significant changes are made:
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.
HL77's commitment at every level of security
HL77 uses 256-bit TLS encryption — the same technology used by the world's leading banks to secure their online transactions. Every data transfer is completely protected.
HL77 never sells members' personal data to advertisers or data brokers. Your information is used solely to provide our services.
Only HL77 staff members who require access as part of their role can view member data. Every access is logged and audited.
Independent cybersecurity experts regularly test HL77's systems. Any vulnerabilities found are addressed promptly.
You have the right to view, correct, download, or delete your data — all of it. This can be done easily through Account Settings or the Help Centre.
HL77's Privacy Policy is aligned with Europe's GDPR framework — adhering to one of the world's most stringent data protection standards.
What happens at every step, from registration onwards
Direct answers to questions members ask most often