HL77 Terms & Conditions — What you need to know before using the platform

HL77 (hereinafter referred to as the "Platform") is an online gaming and betting service operated under an international gaming licence. These Terms and Conditions ("Terms") apply to all services, products, promotions, and websites operated by HL77.

By using the HL77 website or mobile app, you automatically agree to these Terms & Conditions. This is a legally binding agreement — so please read it in full before creating an account.

HL77 reserves the right to suspend or terminate service to any individual at any time, without providing a reason. The platform operates in Bangladeshi Taka (৳), and all prices and amounts are displayed in BDT.

Each person may register only one account at hl77. If a single individual holds multiple accounts, or if several members of the same household use separate accounts from the same device or IP address, hl77 reserves the right to review those accounts and close them if necessary.

All information provided at registration must be accurate. Accounts created using false or incorrect details may be closed at any time, and any deposited funds may not be returned.

• A valid mobile number and email address are required to register.
• It is entirely the member's responsibility to keep their account password confidential.
• Your account must not be shared with or transferred to any third party.
• Any unusual activity on your account must be reported to hl77 immediately.
• Identity verification (KYC) must be completed before your first withdrawal.

HL77 keeps members' information secure in accordance with its Privacy Policy. To learn more, Privacy Policy View page.

HL77 supports Bangladesh's leading mobile banking services — bKash, Nagad, and Rocket — for both deposits and withdrawals. Bank transfers are also accepted.

Funds deposited at hl77 are held exclusively in the account they were deposited into. Withdrawals to third-party accounts are not permitted. Any withdrawal will be returned to the same mobile number used for the original deposit.

• Any transaction issues must be reported to the Help Center within 48 hours.
• Hl77 reserves the right to investigate any suspicious or fraudulent transactions.
• Filing a chargeback or payment dispute may result in the temporary suspension of the associated account.

Specific rules apply to placing bets at hl77. Minimum and maximum bet amounts are set for all betting events and may vary depending on the event.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain circumstances — such as a match being cancelled or suspended — the bet may be automatically voided and the stake returned.

• Match cancelled: If an entire match is cancelled, all stakes will be refunded.
• Partially completed match: In cricket, if rain interrupts play after a certain number of overs, the result is determined using the Duckworth-Lewis method.
• Live Betting: Odds in live betting change rapidly. The odds at the moment your bet is accepted are the ones that apply.
• System outage: If a bet cannot be completed due to a technical error, HL77 reserves the right to void it.
• Multiple/Accumulator Bets: If any single selection loses, the entire accumulator bet will be void.

HL77 offers various bonuses and promotional deals from time to time. Each offer has its own terms, which are clearly stated in the offer details.

A few important things every member should know about bonuses:

• Wagering Requirement: Most bonuses require a specified amount to be wagered before a withdrawal can be made. Wagering requirements typically range from 3x to 10x the bonus amount.
• Duration: Bonuses must be used within a specified period after they are issued. Any bonus that expires will be cancelled automatically.
• Applicable Games: Not all bonuses are valid on all games. Check the offer details to see which games the bonus applies to.
• One bonus at a time: Claiming multiple bonuses at the same time is generally not allowed. A new bonus cannot be claimed until the existing one has been used.
• Fraudulent activity: Any attempt to abuse the bonus system may result in bonus cancellation and account suspension.

Hl77 reserves the right to modify, suspend, or discontinue its bonus program at any time. For full details on bonuses, Voucher and Rewards View page.

HL77 takes responsible gaming very seriously. Gaming is a form of entertainment — HL77 provides various tools and features to ensure it never becomes a source of financial or personal hardship.

• Deposit limit: Members can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Option to temporarily self-exclude your account for a set period.
• Cooling-off Period: Option to take a break from betting for a set period of time.
• Reality check: You are reminded during your session how long you have been playing.

If problematic gaming behaviour is detected, hl77 may reach out to the member directly. For more information, visit our Responsible play View page.

HL77 reserves the right to suspend or permanently close an account in any of the following circumstances, without prior notice:

• Violation of any provision of these Terms and Conditions.
• Registration using incorrect or false information.
• Operating multiple accounts under the same identity.
• Fraudulent activity involving the bonus or promotions system.
• Match fixing or any form of dishonest conduct.
• Suspected account hack or unauthorised access.
• Regulatory instruction or legal obligation.

Any valid balance remaining at the time of account closure will be returned, though bonus balances may be forfeited. Members may also request to close their account at any time — in which case Help Center Contact us.

HL77 reserves the right to amend these Terms and Conditions at any time. Members will be notified via a website notice or by email to their registered address before any changes come into effect.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated Terms. We recommend checking this page regularly.

The Bangla version of these Terms & Conditions is the authoritative document. In the event of any dispute or difference in interpretation, the Bangla version shall take precedence.